Refund policy
Our products are clinically researched to deliver amazing benefits to you! We’re so confident in our products that we offer a 30-day money-back guarantee on your initial order.
If you’re not satisfied with your first sampling of any product, you’re eligible for a return within 30 days from the date of purchase. Your refund will include a full refund of the purchase price, minus any shipping and a $3 return processing fee.
If it’s not your first time trying a product, we accept returns on your last two orders, as long as the items are unopened, undamaged, and have at least 6 months before expiration. These returns qualify for a refund of the product price, minus any shipping, and a 15% return processing fee.
Please note:
- Sales tools (such as bottles, mixers, jars, and sample packs) are not eligible for return.
- Customers who wish to return any Yū products for a refund must do so at their own expense, as we are unable to provide return labels.
