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FAQs
Our products ship Monday through Friday. Orders that are placed on Saturday and Sunday will ship the next Monday.
To take advantage of a Yū promotion that is subscription-based, you must make modifications to your subscription to process/charge during the promotional period.
Additionally, promotional discounts are given on the first subscription order when processed/charged during the promotional period and not subsequent subscriptions that are processed outside the promotional period, unless otherwise indicated.
Most of our products are gluten free. For specific nutrition information, please check the product page.
Our Collagen and Protect Probiotic are safe for pregnant woman.
TrimFit does contains caffeine, so we suggest you speak with your physician before ordering.
Our products are clinically researched to deliver amazing benefits to you! We are so confident in our products, that we offer a 30-day money back guarantee of your initial order. If you are not satisfied with any product, you are eligible for a return within 30 days from the date of purchase for a full refund of the purchase price, less any shipping and/or any sales tools (such as a bottle) and a $3 return processing fee. Customers who wish to return any Yū products for a refund are required to return products to Yū at their own expense.
Contact support@beautifulyu.com for return instructions.
In addition, for orders outside the initial 30-day return, we offer returns for your last two orders that are unopened, undamaged and within at least six (6) months remaining before its expiration date for a product refund. Yū charges a 15% restocking & processing fee on any product that is returned outside the 30-day initial order window.
We offer various subscription plans with different products and pricing. Details for each plan are outlined on our website.
Subscriptions will be automatically charged to the payment method provided. Billing occurs monthly on the date selected for your auto-renewal. Subscriptions are set to auto-renew by default. This ensures uninterrupted access to the products. Subscribers can manage their auto-renewal, frequency, product selection settings in their account dashboard.
Subscribers can cancel their subscription at any time through their account dashboard. Cancellations made before the next billing date will prevent future charges. If you need assistance, contact support@beautifulyu.com at least three days before your subscription date. Any subscription not canceled before it processes will be subject to the return policy.
Promotional discounts are given on the first subscription order when processed/charged during the promotional period and not subsequent subscriptions that are processed outside the promotional period, unless otherwise indicated.
We reserve the right to modify subscription plans, features, and pricing with advance notice to subscribers. Subscribers will receive communication regarding billing, account status, and any changes to the subscription service via email.
By subscribing to our service, you agree to abide by the terms outlined in this recurring subscription policy. For any questions or concerns regarding subscriptions, contact our customer support at support@beautifulyu.com.
This policy is subject to change, and subscribers will be notified of any updates.
See our return policy for more details on returns and refunds.
If you want to cancel or change your subscription, you can do it at any time.
Your order confirmation emails have links to your order.